Alvarez Supermarket is an online ordering service that allows customers to purchase available groceries and household essentials for delivery to recipients in Cuba.
Alvarez Supermarket is operated by Garden Project Solution LLC. Our service allows customers located outside Cuba to place orders for products that are available locally in Cuba. Orders are prepared from available inventory and delivered to the recipient information provided by the customer.
Products may include groceries, food items, beverages, household essentials and other everyday consumer goods. Product availability may change based on local inventory.
Customers provide the recipient's delivery information when placing an order. Products are prepared after an order is confirmed and are delivered locally in Cuba to the recipient designated by the customer. Delivery timing may vary depending on product availability, location and local delivery conditions.
Customers should contact us as soon as possible if they need to request a cancellation or report a problem with an order. Refund requests are reviewed based on the circumstances of the order, including product availability, delivery status, damaged goods, missing items or other fulfillment issues.
If an item cannot be fulfilled, we will work with the customer to provide an appropriate replacement or refund for the unavailable item.
Alvarez Supermarket may collect customer information necessary to process and fulfill orders, including name, contact information, recipient details, delivery information and order information. We use this information to provide customer service, process orders and coordinate delivery.
We do not sell personal information. Payment information is handled by the payment service providers used to process transactions and is subject to their security and privacy practices.
By placing an order through Alvarez Supermarket, the customer agrees to provide accurate order and delivery information. Orders are subject to product availability and successful payment authorization.
Product images, brands and packaging may vary depending on available inventory. Alvarez Supermarket reserves the right to contact the customer if a substitution, delivery clarification or other order adjustment is necessary.
For questions about products, orders, delivery, cancellations or refunds:
contact@alvarezsupermarket.com